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How to Reverse Tenant Invoice Credit Receipts Overview Tenant Invoice Credit transactions can be cancelled in a similar way to other Rest Professional transactions. There are several different reversals to consider depending on whether the recei...
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How to Change the Postage & Sundries Description in REST Professional
Overview
This document can be used if you wish to change the name of Postage & Sundries in REST and will assist you to change the name on the Owner’s Monthly Statement &...
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How to Create and Delete a Tenant Invoice Overview A tenant may be responsible to pay for other charges other than rent, such as water usage & outgoings. In Rest you can create an invoice against the tenant for such charges. This document will c...
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How to Setup Credit Card Surcharges in REST Professional
Overview
REST provides the ability to add a credit card surcharge field to the Tenant Rent Receipts screen. Once activated, REST will display a Credit Card Surcharge field to process...
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Setting Regional and Language Options to be Compatible with REST Professional When loading REST professional onto a new computer, an error message can occur which relates to the regional and language options on that particular workstation. ...
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How to Setup Tenant Brought Forward Balances in REST Professional
Overview
If you wish to use statement style 9, 12 or 13 the tenants belonging to the owner must have an opening balance created and entered in REST. Arrears or credits...
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How to Apply a Credit to a Commercial Tenant Invoice
Overview
If you are using the Advanced Commercial Module and have a commercial tenant invoice that has been created and requires deleting or adjusting a credit will need to be applied to...
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Could Not Read Configuration when Opening REST Professional
Overview
Usually this error occurs when the workstation does not have access to the REST Professional data on the server or there is an issue accessing the licence file.
When...
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How to Change a Tenant Anniversary Date in REST Professional
Overview
You may be required to change your tenant’s rent cycle for various different reasons.
You will be required to change the tenants anniversary date in REST so that t...
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How to Rectify a Creditor Payment Paid from Incorrect Property
Overview
You may have an instance where you have paid a creditor by EFT, Bpay or Cheque however it has been paid from the incorrect property.
In most instances, the credit...