New Articles

  1. How to Reverse Tenant Invoice Credit Receipts

    How to Reverse Tenant Invoice Credit Receipts Overview Tenant Invoice Credit transactions can be cancelled in a similar way to other Rest Professional transactions. There are several different reversals to consider depending on whether the recei...
  2. How to Change the Postage & Sundries Description in REST Professional

    How to Change the Postage & Sundries Description in REST Professional Overview This document can be used if you wish to change the name of Postage & Sundries in REST and will assist you to change the name on the Owner’s Monthly Statement &...
  3. How to Create and Delete a Tenant Invoice

    How to Create and Delete a Tenant Invoice Overview A tenant may be responsible to pay for other charges other than rent, such as water usage & outgoings. In Rest you can create an invoice against the tenant for such charges. This document will c...
  4. How to Setup Credit Card Surcharges in REST Professional

    How to Setup Credit Card Surcharges in REST Professional Overview REST provides the ability to add a credit card surcharge field to the Tenant Rent Receipts screen. Once activated, REST will display a Credit Card Surcharge field to process...
  5. Setting Regional and Language Options to be Compatible with REST Professional

    Setting Regional and Language Options to be Compatible with REST Professional When loading REST professional onto a new computer, an error message can occur which relates to the regional and language options on that particular workstation.        ...
  6. How to Setup Tenant Brought Forward Balances in REST Professional

    How to Setup Tenant Brought Forward Balances in REST Professional Overview If you wish to use statement style 9, 12 or 13 the tenants belonging to the owner must have an opening balance created and entered in REST. Arrears or credits...
  7. How to Apply a Credit to a Commercial Tenant Invoice

    How to Apply a Credit to a Commercial Tenant Invoice Overview If you are using the Advanced Commercial Module and have a commercial tenant invoice that has been created and requires deleting or adjusting a credit will need to be applied to...
  8. Could Not Read Configuration when Opening REST Professional

    Could Not Read Configuration when Opening REST Professional Overview Usually this error occurs when the workstation does not have access to the REST Professional data on the server or there is an issue accessing the licence file. When...
  9. How to Change a Tenant Anniversary Date in REST Professional

    How to Change a Tenant Anniversary Date in REST Professional  Overview You may be required to change your tenant’s rent cycle for various different reasons. You will be required to change the tenants anniversary date in REST so that t...
  10. How to Rectify a Creditor Payment Paid from Incorrect Property

    How to Rectify a Creditor Payment Paid from Incorrect Property Overview You may have an instance where you have paid a creditor by EFT, Bpay or Cheque however it has been paid from the incorrect property. In most instances, the credit...