New Articles

  1. Understanding a Lot Owner Ledger

    Understanding a Lot Owner Ledger This article will assist to clarify the Lot Owner Ledger so that you are able to understand what has been posted, whether the posted levies have been paid and if so, when and much more. The list below outlines the m...
  2. Cannot Backup in Strata Master

    Cannot Backup in Strata Master This article is designed to assist you when you already know how to backup your data, however the normal process is not working. Backups are very important and recommended that there be at least one backup run each d...
  3. Edit or Delete a Quantity Management Fee in Strata Master

    Edit or Delete a Quantity Management Fee in Strata Master You can preview most Quantity Management Fees in Strata Master prior to running the Management Fees. If the fee has already been 'run' and is in the creditor Invoicing screen, you can delet...
  4. Error pdftk.exe Has Stopped Working in Strata Master

    Error "pdftk.exe Has Stopped Working" in Strata Master This article refers to a message "pdftk.exe has stopped working" when emailing, printing and producing reports. The Cause of the Error Message Pdftk.exe has stopped working indicates Wi...
  5. How to Process a Receipt for Cash or Cheque in Strata Master

    How to Process a Receipt for Cash or Cheque in Strata Master (Basic Receipting) There are receipts when cash or cheque is received, where the funds need to be taken to the bank.  This article will cover the receipt for funds not yet showing on the...
  6. VCAT Notices in Strata Master

    VCAT Notices in Strata Master Summary VCAT Notices are required to be attached to documents such as Levy Notices and Debt Recovery Notices for Strata Plans / Owners Corporations in Victoria. This article will step through the set up of the VCAT...
  7. Attendees List Not Populating in the Meeting Minutes in Strata Master

    Attendees List Not Populating in the Meeting Minutes in Strata Master The Attendees list is a merge field in the Strata Master meting templates.  In some cases this field is accidentally removed from the meeting or from the Template. If this is th...
  8. How to Process a Receipt in Strata Master that is already on the Bank Statement

    How to Process a Receipt in Strata Master that is already on the Bank Statement (Basic Receipting) There are receipts when cash or cheque is received, where the funds need to be taken to the bank, and there are receipts that are already on the Bank...
  9. Funds Receipted to the Wrong Lot in Strata Master

    Funds Receipted to the Wrong Lot in Strata Master This article will assist you to correct a transaction when a receipt has been receipted to the wrong Lot, when the 2 Lots involved are in the same Strata Plan. Refer note at the bottom of this artic...
  10. Overview of Management Fee Types in Strata Master

    Overview of Management Fee Types in Strata Master This article will assist in your understanding of the Management Fees that you use regularly and provides a foundation before seeking links on specific Management Fee issues. The Standard Database ...