Updated Articles

  1. How to Audit Tenant Invoice Credit

    How to Audit Tenant Invoice Credit  Overview If you are utilising the Tenant Invoice Credit feature, you need to ensure this is being reconciled on a monthly basis to ensure it's not out of balance. This means that the total amount of Tenant Invoi...
  2. How to Audit Tenant Holding Deposits

    How to Audit Tenant Holding Deposits Overview If you are using tenant holding deposits, it is important to ensure you are auditing the reports monthly to ensure they are reconciled. This document will take you over the steps to ensure the Tenant D...
  3.  STRATA Master Meeting Wizard Configuration

    STRATA Master Meeting Wizard Configuration The STRATA Master Meeting Wizard Configuration On Demand Webinar is designed to help you get the most out of MEETING Master. Learn how to correctly configure the Meeting Wizard, generate and issue Meeting ...
  4. Auto-Archiving documents from Strata Master

    Auto-Archiving Documents From Strata Master Report Options Where ever you see the check box named Save report or Save notices to file  on screen in Strata Master this means that you are able to automatically archive a copy of the document in F...
  5. RockendSMS - Add a New User to my RockendSMS Account

      Add a new user to your RockendSMS Account                                   Need to register yourself or a new staff member to your RockendSMS Account?  Click onto the link RockendSMS - Add a new user and complete the form. ...
  6. Blank pages appearing in documents that are scanned to File Smart Archive

    Blank pages appearing in documents that are scanned to File Smart Archive We’ve had reports of several customers scanning documents into File Smart and finding they are blank. This includes Printmail collations as well as general printing of state...
  7. How to Add an Additional Comment to All Work Order Requests

    How to Add an Additional Comment to All Work Order Requests To create a comment so that it appears on the bottom of all Work Order requests, please follow the below steps; Open up the program ‘Wordpad’ from your computer’s start menu Type the ...
  8. How to Generate Income and Expenditure Reports - New Zealand

    NZ - How to Generate Income & Expenditure Reports in REST Professional Overview The Income & Expenditure reports list the accumulated income and expenses for owners for any financial year. The Income and Expenditure Summaries can be run any time ...
  9. Owner and Tenant Portals with REST Communicator

    Owner and Tenant Portals with Rest Communicator Overview Rest Communicator delivers the ability to offer branded and  customisable  Owner & Tenant Portals via the internet to your client base. Owner and Tenant Portals with Rest Communicator allow...
  10. Editing a description on a Creditor Invoice

    Editing a Description on a Creditor Invoice This article will assist you to change the description on a creditor invoice after it has been entered into Strata Master. Please note that we suggest caution in changing descriptions after Financials ha...