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Holding Deposits in REST Professional Holding Deposits can be receipted into REST against a prospective tenant who has paid a deposit or holding fee on a property. The funds receipted as holding deposit are held into an internal owner account c...
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How to do a Mail Merge in REST Professional Overview In order to successfully process a mail merge in REST Professional you must have a mail merge template already created and ready to merge with. If you do not have this set up, refer to the docum...
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Tenant Refund – Apply Part to Invoices and Balance to Tenant Overview Tenant is vacating and requires a refund; however, there are still outstanding invoices that need to be paid before the refund is given. This document will cover the tw...
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Setting up Direct Connect Integration
How to set up
In order to utilise the Direct Connect add-on within Rest Professional it needs to be configured based on the account details issued by Direct Connect.
Go to Company Details, Cli...
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Repairs and Maintenance Setup and Use Guide Diary Search The existing search for R&M or work order number has been replaced with a free text field which can search based on, R&M number, work order number or Diary Subject. When the sear...
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Sometimes you need a creditor to pay some money back – maybe the wrong tradie was paid, paid twice, or an invoice was disputed. Whatever the case, no one likes to ask for money back, which is why in Strata Master you can create a cre...
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How to install STRATA Master on your computer or server. The instructions cover both a Single User and a Network Installation.
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Meeting Wizard Setup and Use Guide Configuration Meeting Wizard Introduction Strata Master allows for default meeting wizards to be configured for each of three main meeting types, Annual General Meeting, General Meeting and Committee...
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Online Voting References While Rockend encourages every customer to make their own investigations into the requirements of their legislation with regards to online voting, we have also compiled a list of references and recommendations from experts ...
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Set up the STRATA Master Owner & Committee Portals to give your customers 24/7 access to their properties' information