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Last Updated: 09/09/2021
in File Smart Product Updates File Smart Version 8.5.2. Release Notes Workflow Search The ‘Enable predictive text’ option has been added to the File Smart Workflow screen. This new option will be selected by default and matches the current functionality in Archive and Sea...
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Last Updated: 08/09/2021
in Strata Master Common Questions General guide for performing an in place upgrade of SQL Express 2008 to 2014 This document MUST be forwarded to your IT Technician for them to perform the upgrade process. Please refer to the Microsoft KB article below if you wish to upgrade to ...
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Last Updated: 07/09/2021
in Strata Master Common Questions Installation instructions for SQL 2014 Express The following steps are designed to install a new SQL 2014 instance on an existing STRATA Master Server. NOTE : If you are relocating STRATA Master to a new server contact Rockend This document shou...
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Last Updated: 03/09/2021
in Strata Master Transfer Funds from Strata Master to Investment This article will assist when an Investment Account has been opened and funds are to be transferred from Admin or Sinking/Capital Works fund to the Investment Account. Please read through prior to pr...
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Cancel a Credit to a Lot This article will assist you to cancel a receipt to a Lot Owner's ledger where the receipt was due to a Credit Lot processed to the Lot. Important notes about Receipt Cancellations - When a receipt is cancelled, it is ca...
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Post or Process a Levy for One Owner This article will assist you to process/create a Levy for one Lot Owner, or one Lot at a time where only a few Lots in a Plan are affected. This will usually occur where a Levy has been cancelled for a Lot Owner...
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Last Updated: 02/09/2021
in Rest Professional How to Use myMRI Portal The MyMRI Portal is primarily a platform to log new support cases for your company and keep up to date with the progress of outstanding cases by viewing notes and updates from our Support Team. To watch the video on how to ...
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Cancelling Levy For One Lot Owner This article will assist you to cancel a levy for one Lot Owner, or only a few of the Lot Owners in a Plan. To cancel a Levy for the whole Plan refer to Accounting > Adjustments > Search/Cancel Levy Posting. N...
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Receipt to Unallocated Funds This article will assist you to receipt funds directly to unallocated funds, and not levies or interest. This can occur when the funds are to be refunded to the owner, or held for another purpose. The owner may have se...
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Last Updated: 23/08/2021
in File Smart Common Questions Why is the text jumbled when I print a PDF to the fileSMART Archive Printer? Overview When a PDF document is printed to the f ileSMART Archive printer, sometimes the resulting TIF document is unreadable. This is a known issue with PDFs and is the...