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Strata Communicator Installation Guide WARNING: Strata Master must only be installed on the Strata Master server unless instructed otherwise by Rockend MRI. The Rockend Communicator Service provides secure access to Strata Master data over the i...
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Levy posted to Wrong Fund in Strata Master This article will also apply where the amount of a levy is incorrect. Once a levy has been posted, the Fund and the amounts in that Fund cannot be edited . It is necessary to cancel the incorrect levy an...
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Post or Process a Quarterly Levy for a Plan in Strata Master The Strata Plan gains its income primarily from Levies charged to the Lot Owners. This income provides the funds to pay for insurance, maintenance, common area utilities and more. In St...
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Pay Income Tax in Strata Master If a Strata Plan is registered to pay income Tax, you will have a Tax File Number entered on the Corp screen in the Financial Tab. You will then be required to pay income tax once the Tax Assessment has been complete...
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Management Fee Previous Month Not Processed in Strata Master This article will assist where the Management Fees have been processed to current month, however it is believed that a previous months Management Fees were not processed. In this context...
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How to Add a New User in Strata Master Overview This document will take you through the process to create a new user, create a log-in, how to delete users and how to view inactive users for Strata Master. How to Add a New User The Strata Maste...
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Merging Duplicate Owner Cards Strata Master When Lot Owners have more than one Lot, they may be linked to One Owner Card. This allows contact details to be updated on more than one Lot in one process. Although at times a Lot Owner may wish to have...
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Adding an Agent or Building Manager in Strata Master The agent contact list is accessed when adding a new owner who has an agency managing their property, or when an owner occupier decides to rent their Lot. This article will show you how to - c...
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Changing Management Fee for All Plans in Strata Master This article will assist you to change a Management Fee to All Strata Plans in your portfolio, in one Global Change. This is so much simpler than changing each Plan one by one. An example is w...
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Unlink Owner Lots that are Linked in Strata Master You may have Lots that are linked, and this notation is on the Lot Owner Card, beneath the " Main contact for owner" record - As always please read through this article before actioning to ensur...