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Supporting Microsoft Office Integration with Rest Professional Overview The purchase, installation and support of Microsoft Office is the responsibility of our Customers, this is generally managed by an IT Provider or associated Microsoft subsc...
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Notifying Debt Collector of Payments in Strata Master After a Lot Owner has been referred to a Debt Collection Agency for follow up of the Lot Owners arrears, the Debt collection Agency is to be notified of any payments made to the Lot Owner card. ...
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Assigning a Lot to A Debt Collector in Strata Master Once a Lot has progressed to Stage 3 Debt Recovery due to arrears, they will be assigned to a Debt collection Agency for follow up of the Arrears. These are the steps to Forwarding the file deta...
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Assigning a Debt Collector to a Plan/Owners Corporation in Strata Master Maintaining a good relationship with a Debt Collection company is an integral part of Strata Management. It is preferable that one company is appointed as the Debt Collectio...
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Cancelling a Debt Recovery Fee from a Lot Owner in Strata Master This article will assist you to cancel a Misc Owner Invoice for one Lot Owner for Debt Recovery. If you have more than one Lot Owner Fee to cancel, you will follow these steps for ea...
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Preparing your Data for Migration Rockend has had over 35 years’ experience with data migrations. We strive to make this process as seamless as possible. As with all data migrations, a successful outcome in Property Tree will depend upon the curr...
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Cancelling Debt Recovery for an Individual Lot Owner in Strata Master There are times when debt recovery for only 1 (or perhaps 2 or 3) Lot Owners needs to be cancelled - This can occur when a Lot Owners property is sold and the change of ownersh...
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Post or Process a Once Off Levy for a Plan in Strata Master The Strata Plan gains its income primarily from Levies charged to the Lot Owners. This income provides the funds to pay for insurance, maintenance, common area utilities and more. In Str...
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Error 91 in Submetering Process in Strata Master If you receive an error 91 when trying to email the invoices, this is usually caused by a change of ownership, where a previously managed Lot is now owner occupied. There are other circumstances whe...
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How to Generate Income and Expenditure Reports for Inactive / Archived Owners Overview During the financial year you may have had changed several owners to an inactive status in Rest however they still require an Income & Expenditure Statement fo...