Updated Articles

  1. How to Create or Enter a Journal - Strata Master

    How to Create or Enter a Journal in Strata Master Strata Master is an Accrual double entry accounting platform, therefore it is important to understand Accounting Basics to process any type of journal. Journals DO NOT affect Owner Ledgers. We re...
  2. Cannot Backup in Strata Master

    Cannot Backup in Strata Master This article is designed to assist you when you already know how to backup your data, however the normal process is not working. Backups are very important and recommended that there be at least one backup run each d...
  3. Cheque Presented At Bank for a Different Amount Than in Strata Master

    Cheque Presented At Bank for a Different Amount Than in Strata Master This article will assist you when you find a cheque listed on the Bank Statement for a different amount to the recorded amount in Strata Master. Causes of Differing Amounts Che...
  4. SMS Credentials Error in Strata Master

    SMS Credentials Error in Strata Master This error will appear when a new user tries to send an SMS message without being configured in Strata Master Configure > Third Party Services > Rockend SMS Online. This error can also appear if a current use...
  5. Edit or Delete a Quantity Management Fee in Strata Master

    Edit or Delete a Quantity Management Fee in Strata Master You can preview most Quantity Management Fees in Strata Master prior to running the Management Fees. If the fee has already been 'run' and is in the creditor Invoicing screen, you can delet...
  6. Error pdftk.exe Has Stopped Working in Strata Master

    Error "pdftk.exe Has Stopped Working" in Strata Master This article refers to a message "pdftk.exe has stopped working" when emailing, printing and producing reports. The Cause of the Error Message Pdftk.exe has stopped working indicates Wi...
  7. Setting up Split Owners in Rest Professional

    Setting up Split Owners in Rest Professional What are Split Owners You may have 2 or more owners that own a property and they require a percentage of total funds each month ie 2 owners get 50/50. Setting up Split Owners The owner detail cards f...
  8. Additional Owner Contacts Setup and Use in Rest Professional

    Additional Owner Contacts Setup and Use in Rest Professional Overview Rest Professional v14.5 introduces enhancements to the existing Additional Address Details feature to allow multiple additional owner contacts to be saved against each ownership...
  9.  Australian End of Financial Year -EOFY Statements in Rest - Video

    Processing Australian End of Financial Year in Rest Professional - EOFY Statements - Video Learn how to process the Australian of Financial Year Statements thru Rest Professional with this 2.35 minute video. ...
  10. Attendees List Not Populating in the Meeting Minutes in Strata Master

    Attendees List Not Populating in the Meeting Minutes in Strata Master The Attendees list is a merge field in the Strata Master meting templates.  In some cases this field is accidentally removed from the meeting or from the Template. If this is th...