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How to Setup Credit Card Surcharges in REST Professional
Overview
REST provides the ability to add a credit card surcharge field to the Tenant Rent Receipts screen. Once activated, REST will display a Credit Card Surcharge field to process...
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How to Change a User's Password for fileSMART
Log in as a user with administrator rights.
Go to the Manage Users Section
Click into the Password box beside the user's name
Type in your new password
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How to Close Multiple Quote Requests in STRATA Master
Did you know that you could automatically close rejected quotes, approve a quote, and email the work order all in one streamlined process? Watch the video to learn how.
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Checking for Duplicate Creditor Invoices This week, learn how to reduce unnecessary duplicate invoice checks in Strata Master. By configuring Strata Master to check the invoice number you’ll only get notified when an invoice is definitely a dupl...
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How to Use the Vacancy Counter Report in REST Professional
Overview
The Vacancy Counter Report can be produced to provide a list of available or upcoming rentals to prospective tenants. The report includes photos, advertising details, the ...
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Owner Portals Showing Date in US Format
Problem
You may have a date format issue on your owner portals, the dates showing the incorrect date format. I.e. the date for 10 April 2014 may show as 04/10/14 on the portals instead of 10/04/14.
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How to Enforce Unique Tenant Codes in REST Professional
Overview
You can setup your system to enforce unique tenant code numbers in REST Professional. This option will require tenant code numbers to be unique between active and inactive t...
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Meeting Resolution Templates This week, learn how to add additional resolution templates to the meeting wizard in Strata Master. Save time writing minutes by creating templates that enable you to quickly add various resolutions for common a...
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Workflow Processing and Maintenance Manager
Maintenance Manager can add the QR Code to your supplier invoices to enable you to use them with fileSMART Barcode Invoice Processing Workflow.
This guide summarises the steps to setup and use Q...
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Update fileSMART from the Trust Program
As part of the fileSMART installation, a system process is configured in the Windows Task Scheduler on the fileSMART Server which runs a file called EveryDayJob.bat. This enables fileSMART and REST Profes...