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You are licenced for xxxx Concurrent Users Message
Problem
The following message may be encountered when accessing the REST Program.
You will receive this message if you have exceeded your user licence limit.
This message ...
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How to use the User Diary to manage your portfolio, or assign tasks to other users.
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How to Reverse an Outstanding Disbursement in REST Professional
Overview
There may be a need to reverse an outstanding disbursement in REST due to an error, duplication or a journal that has been posted as an outstanding disbursement inc...
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How to Remove a Rent Column from Tenant Details
Overview
REST Professional can hold and track up to three concurrent rental amounts paid by each tenant. These three different rental amounts can be used for standard re...
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Understanding the Tenant Status Screen
Learn how to read the tenant status screen, and how to view this screen in a report by watching this short 2 minute video.
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Choosing to host a REST Database on a Network Storage Device (NAS)
Overview
It is important for all customers that Rockend products are installed and optimised for performance as well as reliability.
This is best achieved by foll...
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Error when trying to save a Print Mail generated PDF from within Adobe Reader Problem: Error when trying to save a Print Mail generated PDF from within Adobe Reader 11.0.10 or later. Adobe Reader error: 'The document could not be saved. There was...
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How to Attach a Strata Plan to a Property in REST Professional Overview If you manage properties which form part of a strata plan, you can setup a strata plan which will enable you to record the strata plan contact details for properties and acces...
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Importing into fileSMART Archive
Photos, in .jpg format, PDFs and Word documents can be imported into your Pending Queue from your own computer or across the network by using the import function. These file types retain their file format.
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Completing your Cloud Back Up via the Pre Migration Wizard
Completing your Cloud Back Up prior to your Trial Migration
If you are uploading the data for a trial migration you will need to ensure that you have completed all account mapping,...