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Set up Water Usage in Company Details Important Note: All charges in REST are based on annual charges. As a result you must enter the rates into REST as annually. If you have the quarterly rates, you need to enter into REST as the quarterly rates...
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Westpac ABA Files – Westpac Live Platform
Overview
Westpac Live is a new Westpac platform which now requires all ABA file names to be uploaded with a certain file extension which must be lowercase. You may have attempted to upload an ABA f...
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Documents Sent to Pending Queue by fileSMART Printmail Autoarchive
When printing to the fileSMART Printmail Printer, the Autoarchive display will show how many documents have been successfully autoarchived, and which documents are now sitting i...
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Strata Master Version 11.5 including File Smart 7.10 and Portals Release Training & Release Notes File Smart Version 7.10 was released in conjunction with Strata Master Version 11.5 - Release notes are included in the Strata Master Release Notes b...
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How to Complete or Remove an Incomplete Collation in fileSMART PrintMail
How to Resume a Collation from the In Progress Collations List
If you have an incomplete collation in fileSMART PrintMail, you will see a number eg. (1) beside the In...
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Understanding a Lot Owner Ledger This article will assist to clarify the Lot Owner Ledger so that you are able to understand what has been posted, whether the posted levies have been paid and if so, when and much more. The list below outlines the m...
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Rent Increase Not Entered - Tenant with Inclusive Dates
How do I know if my system is on inclusive or exclusive dates?
Bring up a tenant card Files>tenant insert alpha index of the tenant >rental tab
Inclusive dates: “Paid to Last...
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Water Usage Calculations in Rest Professional Important Note: All charges in REST are based on annual charges. As a result you must enter the rates into REST as annually. If you have the quarterly rates, you need to enter into REST as the quar...
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Understanding the Agency GST Report
Overview
In REST the Agency GST report shows the GST collected by the Agency on the fees charged to owners for the selected month.
The amount on the agency GST report should match the GST amount in ...