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Last Updated: 03/10/2018
in File Smart Common Questions fileSMART PrintMail Installation Guide
Follow these steps to install PrintMail on a workstation that already has fileSMART Archive installed:
1. Open your Windows menu and search for and run the fileSMART Client Installer (this will
a...
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Export Data in REST Professional Version 14
Overview
REST Professional Version 14.0 offers an enhancement to the existing Print Letter / Export Data functionality in REST Professional by enabling users to export sel...
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The Management Fees Collected Report Overview This report produces a list of properties and the fees and taxes taken in the chosen month, showing these figures exclusive of GST. It may be run for all managers, a particular manager or class of prop...
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How to Add a Sale Card in REST Professional REST Professional allows you to add sale records to your database, keeping all the relevant information relating to that sale in the one card from newly listed through to completion. This document will g...
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Reprinting a Receipt Learn where to find a receipt number and how to reprint a receipt in this short 1 minute video. Note: These instructions are for versions prior to Rest Professional Version 20. ...
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fileSMART Share User Guide
fileSMART Share enables the fileSMART user to search for documents within Rockend’s fileSMART program and to export those documents to a portable media (CD/DVD/USB). The documents are contained on the portabl...
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How to Setup and Use the Portfolio Check Overview Portfolio Checker displays a list of diary items and tasks that are due for individual property managers. The portfolio checks for tasks associated with the properties belonging to those property m...
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How to Reverse a Tenant Refund in REST Professional
Overview
A tenant refund can be reversed in REST, however you need to be mindful that the cancellation of the refund/disbursement will not reinstate the tenant card with the amounts nec...
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Last Updated: 18/12/2019
in File Smart Common Questions How to Clear a User Licence The Manage Users function in fileSMART Archive allows you to add, disable and edit the users who are able to log into fileSMART. This can only be performed by a user with administrator rights. To avoid accidental change...
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REST Messenger Upgrade Instructions Prepare for the upgrade The download and installation of REST Messenger must be completed on the Windows Server where IIS is installed. Ensure you have upgraded to the latest version of REST Professional,...