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How to Add a Sale Card in REST Professional REST Professional allows you to add sale records to your database, keeping all the relevant information relating to that sale in the one card from newly listed through to completion. This document will g...
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fileSMART Share User Guide
fileSMART Share enables the fileSMART user to search for documents within Rockend’s fileSMART program and to export those documents to a portable media (CD/DVD/USB). The documents are contained on the portabl...
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The Management Fees Collected Report Overview This report produces a list of properties and the fees and taxes taken in the chosen month, showing these figures exclusive of GST. It may be run for all managers, a particular manager or class of prop...
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Last Updated: 03/10/2018
in File Smart Common Questions fileSMART PrintMail Installation Guide
Follow these steps to install PrintMail on a workstation that already has fileSMART Archive installed:
1. Open your Windows menu and search for and run the fileSMART Client Installer (this will
a...
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REST Messenger Upgrade Instructions Prepare for the upgrade The download and installation of REST Messenger must be completed on the Windows Server where IIS is installed. Ensure you have upgraded to the latest version of REST Professional,...
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Last Updated: 18/12/2019
in File Smart Common Questions How to Clear a User Licence The Manage Users function in fileSMART Archive allows you to add, disable and edit the users who are able to log into fileSMART. This can only be performed by a user with administrator rights. To avoid accidental change...
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fileSMART for STRATA Master Workflow Assist Setup and Use Guide Overview fileSMART Workflow Assist is your automatic Assistant able to independently open your suppliers emails read the attachment for you and then process that attachment without y...
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How to Reverse a Tenant Refund in REST Professional
Overview
A tenant refund can be reversed in REST, however you need to be mindful that the cancellation of the refund/disbursement will not reinstate the tenant card with the amounts nec...
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fileSMART Workflow Assist On Demand E-Learning
Watch this short video to learn all about utilising fileSMART Workflow Assist for REST Professional and STRATA Master.
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How to Rectify a Creditor Payment Paid from Incorrect Property
Overview
You may have an instance where you have paid a creditor by EFT, Bpay or Cheque however it has been paid from the incorrect property.
In most instances, the credit...