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How to Manually Reverse an EFT Payment from a Bulk ABA file
Overview
You may have processed a bulk creditor/owner payment and discover that an account number was wrong, and now you have a discrepancy between the amount that has been proces...
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Tenant Refund – Non Vacating Tenant
Overview
A tenant may have inadvertently paid more rent than intended. Monies have been receipted to rent and the tenant now requires the overpaid rent to be refunded.
This document will cover:
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Strata Master Portals Upgrade (2019) The Owner & Committee Portals have been available for Strata Master users as far back as Version 4.5, as a way for lot owners to have ready access to information about their properties online 24/7. The Portals p...
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How to Generate a Tenant Lease Dates Report Overview Depending on the report options chosen, the Tenant Lease Dates Report prints a list of tenants with the lease expiry date, lease review date, original lease start date, current lease start date,...
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How to Setup Tenant Invoice Credit Feature The Tenant Invoice Credit feature introduces a tenant ledger to manage advance tenant payments. This ledger controls the funds kept in credit, and ensures that they are not incorrectly paid out to owners ...
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KPI Reports with Rest Communicator Rest Professional now includes three automated Key Performance Indicator KPI reports. These reports provide the ability to benchmark and improve efficiency within your business. The reports bring together propert...
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Ray White G5 Mail (Gmail) without Outlook and Rest
Below are the instructions for setting up Outlook via IMAP to work with the G5 (Google Apps) platform that is used by Ray White.
Setup Instructions
In Outlook, create a new IMAP a...
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Rest Barcode Invoice Processing Workflow in fileSMART Before using the REST Barcoded Invoice Processing Workflow in fileSMART Archive. Please make sure you are familiar with the Adhoc Workflow and REST Invoice Processing Workflow by reading our f...
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Restore Process – Reports to Print for Rekey
Overview
If a restore to a previous backup is required, it is important that you print off all relevant documentation to ensure that everything is entered back into the system exactly as it was ...
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How to Install REST Messenger - YesBookIt and MyDesktop This guide is designed to be carried out by a customer’s IT Provider Overview REST Messenger is used to facilitate the connection between a REST Database and 3rd party providers such a...