Popular Articles

  1. Account Required is Not Found in Selection Given in Strata Master

    Account Required is Not Found in Selection Given in Strata Master The drop down selections for General Ledger Accounts are found in a variety of processes. The options selected here will assist you to work out why you cannot find the account numbe...
  2. Can I Delete a Lot in Strata Master

    Can I Delete a Lot in Strata Master The deleting of Lots is not recommended in Strata Master and you should not be able to do so. A message should pop up telling you that the Lot cannot be deleted. The reason for this is that the Lot has been pos...
  3.  Strata Master Top Tip #101 - Spelling and Grammar Check

    Spellcheck work orders, quotes, agendas and minutes creating through the meeting wizard, and any correspondence sent to owners. It’s a great way to ensure your correspondence stays professional and avoid any awkward errors. ...
  4. Understanding a Lot Owner Ledger in Strata Master Article 2

    Understanding a Lot Owner Ledger in Strata Master Article 2 The first article is available on this link - https://kb.rockend.com/help/understanding-a-lot-owner-ledger The first article covered the basics - the sections of the Ledger how lev...
  5. Logo is Not Showing on Reports and Meetings in Strata Master

    Logo is Not Showing on Reports and Meetings in Strata Master For the set up of a Logo refer this article - Strata Master Custom Headers (Logos) Once the logo is created and set up you are to save the file where it links to Strata Master. If...
  6.  Strata Master Top Tip #83 - Search by Invoice Number

  7. Merging Duplicate Owner Cards Strata

    Merging Duplicate Owner Cards Strata Master When Lot Owners have more than one Lot, they may be linked to One Owner Card. This allows contact details to be updated on more than one Lot in one process. Although at times a Lot Owner may wish to have...
  8. Building Managers in Strata Master

    Building Managers in Strata Master A Building Manager contact type is available in Strata Master.  Adding a Building Manager 1. Building Managers can be added in the same manner as Real Estate Agents by navigating to Manage > Contacts. The scr...
  9. Allocating Unidentified Funds in a Single Trust in Strata Master

    Allocating Unidentified Funds in a Single Trust in Strata Master Summary If you have a Single Trust covering all of your Strata Plans, your records and processing of unidentified funds will differ to that where Strata Plans (referred t...
  10.  Strata Master Top Tip #109 - Auto-hold all invoice payments

    Strata Master Top Tip #109 - Auto-hold all invoice payments Sometimes a plan can’t afford to pay some of its invoices temporarily. In this situation, you want to ensure the most important invoices get paid first, while avoiding having to mark all i...