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Enhanced Inspection Manager Integration REST Professional version 11 introduces the ability to save your Inspection Manager Reports directly to REST Document Management or fileSMART. Inspection Manager is a comprehensive inspection management syste...
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Returned or Rejected Owner Payments in Rest Professional Overview On your bank statement an owner payment has been credited back into the Trust Account. The owner payment has bounced back due to a wrong BSB and/or Account Number or the Account ha...
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Online Voting References While Rockend encourages every customer to make their own investigations into the requirements of their legislation with regards to online voting, we have also compiled a list of references and recommendations from expert...
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How to Setup and Use Tenant Direct Debits Overview Tenant Direct Debit option raises direct debit transactions from the tenant’s bank accounts for rental and invoices that is due. The funds are debited from the tenant and credited to the Agent’s ...
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Reversing Overcharged Management Fees in Rest Professional Problem An owner has been overcharged management fees and needs to reimburse this to the owner. Solution Determine the incorrect management fee charged against an owner. The most commo...
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Rest Professional Pre Mid-Month & End of Month Checklist Overview In the lead up to mid and end of month, there are a number of office procedures that can be completed prior to the mid month or end of month process. These procedures ensure that it...
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How to Uninstall and Reinstall the REST Professional Program
Overview
The REST program may need to be uninstalled and reinstalled on a computer due to run time errors or other issues.
If performing these steps on a fileSMART server, plea...
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Meeting Wizard Setup and Use Guide Configuration Meeting Wizard Introduction Strata Master allows for default meeting wizards to be configured for each of three main meeting types, Annual General Meeting, General Meeting and Committee Meet...
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Additional Owner Contacts Setup and Use in Rest Professional Overview Rest Professional v14.5 introduces enhancements to the existing Additional Address Details feature to allow multiple additional owner contacts to be saved against each ownership...
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How to Receipt and Refund Vacated Tenants Rent REST Professional
Overview
You may have a tenant that is vacating or has vacated and rent has been paid up in full to the vacate date. The tenant may have inadvertently paid a f...