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Adding an Active/Inactive Status in REST Professional
Overview
In REST Owners Properties and Tenants can be marked as Casual Letting or Prospects by creating an inactive status in REST.
This marks the Masterfile as inactive so that i...
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Change of Ownership to a Non Managed Owner
Overview
If a property you manage has been sold and you will not be retaining the management, you may be required to send the funds to the new owner or managing agent.
This document will cove...
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Changing a Holiday Booking Amount in REST Professional
Overview
You may have a scenario where one of your Holiday Booking tenants lengthen or decrease their stay from the original dates booked.
In most cases, the tenant may have paid ...
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Adding a Postal Address to Tenant Details
Overview
In REST Professional, you can add a postal address for the tenants if their postal address differs from the property address.
If an address is entered into this area, this address wil...
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Last Updated: 01/03/2016
in File Smart Common Questions
PDFs in fileSMART Archive Open in a Separate Window
If you are using Adobe Reader 10
Open Adobe Reader 10 and go to Edit > Preferences > Internet
Tick ‘Display in Browser’
If you are using Adobe Reade...
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Sample correspondence to owners introducing fileSMART
Sample 1 – Letter to owners
As part of our commitment to be at the forefront of customer service and support, we have installed a new electronic document archiving and communication sys...
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Using Enhanced Integration REST Professional and fileSMART
Please click here to learn how to use the enhanced Integration between REST Professional and fileSMART.
To learn how to set up the enhanced integration between REST Professional ...
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fileSMART Administrator
To avoid accidental changes and deletions, we recommend that the only the Administrator user be marked as Admin. And that for the first few months at least, nobody else be given ‘Delete’ or ‘Bulk Edit’ rights.
When...
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Creating, Editing and Archiving Users
Learn how to create new users, edit users and archive users in fileSMART.
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fileSMART Toolbar Overview
Learn how to navigate as well as the basics of fileSMART in this video.
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