-
Using Smart Search
Learn how to use smart search in REST Professional in this short 2 minute video.
...
-
Dishonoured Rent (Cheque) in REST Professional
Problem
The tenant has paid their rent by cheque. After receipting in REST and banking the monies, the bank advise that the funds have been dishonoured and/or it appears as a debit on you...
-
How to Globally Change Inspections in REST Professional
Overview
You may wish to do a global change in REST Professional to change the existing inspection information recorded against the tenant and property i.e. inspection frequency, insp...
-
Last Updated: 12/03/2019
in File Smart Common Questions
-
Entering and Processing Recurring Tenant Invoices
Learn how to create and process a recurring tenant invoice in this short 3 minute video.
...
-
Last Updated: 17/07/2020
in Strata Master Product Updates Strata Master Version 12.0 including File Smart 7.11 Release Training & Release Notes File Smart Version 7.11 was released in conjunction with Strata Master Version 12.0 - Release notes are included in the Strata Master Release Notes below.&nb...
-
How to Rectify Incorrectly Attached Tenant or Property Cards
Overview
In some circumstances a mistake has occurred that results in either a new property or a new tenant being attached to the wrong property or owner. This may be with or w...
-
Auto-Recovery Management Fee Setup and Use Guide
Your agency is now able to setup revenue accounts with an automated trigger which will recover the amount of the receipt, as a quantity based management fee. This functionality replicates the aut...
-
Frequently Asked Questions in fileSMART
What happens if the conversion program stops working part way through?
The conversion will track which documents have been archived from the document register, so if you need to re-run the process yo...
-
REST Professional Holiday Bookings Sundries / Sundry Payments Setup
Overview
Sundries or Sundry Payments are payments made by a Holiday Guest on top of the holiday rent.
Sundry Payments include standard charges for items such as Bond,...