New Articles

  1. How to Use the End of Month Wizard (Clearing Statements)

    How to Use the End of Month Wizard (Clearing Statements) Overview REST Professional incorporates an End of Month (EOM) Wizard which allows users to process month-end disbursements to creditors and owners and perform other trust accounting ...
  2. How to Reduce Time Audit Backups Take in Rest Professional

    How to Reduce Time Audit Backups Take in Rest Professional Overview The Audit backup process at End of Month can be a lengthy process in some cases as Rest defaults to backing up your Data, History, Property images, Word Merge Documents and your M...
  3. Changing from Exclusive to Inclusive Paid to Dates

    Changing from Exclusive to Inclusive Paid to Dates Overview You may wish to change your system from using exclusive dates (ie/ 01/10 – 01/11) to inclusive dates (ie/ 01/10 – 31/10) which is the most common system setup for your rent paid t...
  4. How to Change Owner Statement Style 13 to another Statement Style

    How to Change Owner Statement Style 13 to another Statement Style Overview You may have an Owner that is on Statement Style 13 and this requires to be changed to another statement style. You must be mindful that statement style 13 has...
  5. How to Setup a Management Fee Free Period

    How to Setup a Management Fee Free Period Overview A management fee free period is a period of time where an owner will not be charged management fees on rent collected. Setting this up in REST will ensure the owner will not be charged m...
  6. How to Process a One Off Owner Payment – Clearing Statements

    How to Process a One Off Owner Payment – Clearing Statements Overview A one off owner payment may be required outside of the usual clearing statement and payment process. This document will cover: How to Process a one off Clearing Statement and...
  7. How to Change Owner Statement and Creditor Email Text

    How to Change Owner Statement and Creditor Email Text Overview When emailing owner statements (in bulk) and creditor correspondence (remittances, quote and work order requests) the emails are sent automatically through REST. The outgoing e...
  8. Residential Tenant with Exclusive Dates – Rent Increase not Entered

    Residential Tenant with Exclusive Dates – Rent Increase not Entered How do I know if my system is on inclusive or exclusive dates? Bring up a tenant card Files>tenant insert alpha index of the tenant >rental tab Inclusive dates: “...
  9. Reversing Overcharged Management Fees in Rest Professional

    Reversing Overcharged Management Fees in Rest Professional Problem An owner has been overcharged management fees and needs to reimburse this to the owner. Solution Determine the incorrect management fee charged against an owner. The most commo...
  10. How to Setup DEFT Remittance Slips in Rest Professional

    How to Setup DEFT Remittance Slips  Overview DEFT payments are available for use with Macquarie Bank clients. Rest Professional gives you the ability to print a tenant invoice with a DEFT remittance slip for commercial tenants. This document will...