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Locked Master Files in REST Professional
Overview
Master Files in REST can become locked as a security measure so no changes are made if someone else is in the same Master File at the same time.
Problem
A “Locked – Read Only” mes...
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iPayrent – Tenant Codes in REST Professional
iPayRent Numbers in REST as Tenant Codes
When you have entered the tenants contact information, iPayRent will automatically generate a Tenant Number (#) as shown below. This will then need to be...
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How to Setup Variable Outgoings Cards in REST Professional
The advance commercial module allows you to set your owners on a statement style that is designed to specifically withhold owner funds. If you do not have the advance commercial module,...
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Insufficient Funds to Process Change of Ownership
Overview
A managed property has been sold. When trying to process the change of ownership wizard (selecting Agent to Adjust) the message that generates is “the vend or has insufficient fund...
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How to Setup Tenant Brought Forward Balances in REST Professional
Overview
If you wish to use statement style 9, 12 or 13 the tenants belonging to the owner must have an opening balance created and entered in REST. Arrears or credits...
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How to search for an Archived Master File in REST Professional
Overview
Owner, Property and Tenant Master Files may be archived after end of month/files update process or once there are no active transactions against the file.
You hav...
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How to Setup a Management Fee Free Period
Overview
A management fee free period is a period of time where an owner will not be charged management fees on rent collected.
Setting this up in REST will ensure the owner will not be charged m...
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How to Setup Existing Tenant - Management Take over
Overview
You may have received a new management on a property that has been previously managed by another agency. You will need to ensure you get a print out from the previous agency to ...
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How to Setup Buildings in REST Professional
Overview
You can use Buildings in rest if you are managing commercial properties that share outgoings. You can enquire on building details i.e. outgoings for the building. You are also able to ...
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How to Setup and Use the Sales Advertising Grid in REST Professional
Overview
You may enter the advertising and marketing expenses that are planned for a sale.
The expenses may be ticked as actioned when the item has been done. When...