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41. Tenant Refund – Apply Part to Invoices and Balance to Tenant

    Last Updated: 05/10/2020 in Rest Professional Using Rest Professional Transactions
    Tenant Refund – Apply Part to Invoices and Balance to Tenant Overview Tenant is vacating and requires a refund; however, there are still outstanding invoices that need to be paid before the refund is given. This document will cover the two ways...

42. How to Reverse a BPAY Payment in REST Professional

    Last Updated: 20/02/2019 in Rest Professional Using Rest Professional Transactions
    How to Reverse BPAY Payments in REST Overview  You may be required to reverse a BPAY payment due to an incorrect reference number or Biller Code or maybe an incorrect amount or creditor has been paid. This process outlines the steps required t...

43. How to Enter a Rent Increase in Rest Professional

    Last Updated: 02/02/2023 in Rest Professional Using Rest Professional Files
    How to Enter a Rent Increase in Rest Professional REST allows you to enter a rent increases recorded against Tenant Details that will take effect on a future date. If the rent increase does not fall on the anniversary date of the rent (i.e. the...

44. How to do a Mail Merge in REST Professional

    Last Updated: 05/10/2020 in Rest Professional Using Rest Professional Client Communications
    How to do a Mail Merge in REST Professional Overview In order to successfully process a mail merge in REST Professional you must have a mail merge template already created and ready to merge with. If you do not have this set up, refer to the docum...

45. REST Professional - Upgrade databases from an earlier version

    Last Updated: 10/02/2026 in Rest Professional Product Updates
    Rest Professional - Upgrade databases from an earlier version     Summary                                                                                    When attempting to update Rest Professional from an outdated version, you may recei...

46. How to Export Data in Rest Professional

    Last Updated: 14/10/2019 in Rest Professional Using Rest Professional Client Communications
    How to Export Data in REST Professional Overview REST Professional can now export selected fields to excel.  The export data feature will allow you to: Export Tenants, Owners, Creditors, Properties, Holiday Bookings, Sales, Solicitors, Diar...

47. How to Install and Apply a REST User Licence File

    Last Updated: 29/10/2019 in Rest Professional Using Rest Professional Getting Started
    How to Install and Apply a Rest User Licence File  Overview You need to update your Rest Professional licence which has now been received by email. You will need to ensure that you have access to Rest at the computer where the new licence has bee...

48. WA End of Year Audit Procedure in Rest Professional

    Last Updated: 05/12/2022 in Rest Professional Using Rest Professional Month and Year End
    WA End of Year Audit Procedure in Rest Professional Introduction In WA you are required to carry out an end of year audit as at the 31 December. This does not need to coincide with your end-of-month process for December.  Use the instructions bel...

49. Owner and Tenant Portals with REST Communicator

    Last Updated: 25/02/2021 in Rest Professional Using Rest Professional REST Communicator Service
    Owner and Tenant Portals with Rest Communicator Overview Rest Communicator delivers the ability to offer branded and  customisable  Owner & Tenant Portals via the internet to your client base. Owner and Tenant Portals with Rest Communicator allow...

50. How to Process a Bond Disbursement

    Last Updated: 23/05/2022 in Rest Professional Using Rest Professional Transactions
    How to Process a Bond Disbursement Overview When bond monies are collected from the tenant (or government agency) they are receipted to the tenants bond. This is done through Transactions > Rent Receipts and clicking on the Payments tab. The bond ...

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