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Strata Master Database Access Error - 2147467259 and others This article will assist when a Database Access Error message appears when working in Strata Master, causing you to have to close Strata Master and re-open. The error may intermittently...
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Cash and Cheque Deposits To the Strata Trust Account - Banking This article will assist you - - locate a difference in your bank reconciliation - when you receipt funds and do not see the receipt showing on your bank reconciliation - recog...
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Strata Master Communicator - How to Restart the Services Problem You may be having trouble with Strata Master Communicator or one of the associated web based services i.e. Strata mobile, owner portals, voting etc. The most common cause of Strata ...
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Meeting Agenda or Minutes Will Not Preview This article will assist you, when in the Meeting Agenda or Minutes, to resolve the issue where clicking on the preview button brings up an error message, possibly an error 70, relating to attachments. Si...
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Cancel or Reprint Debt Recovery Notices in Strata Master This article will assist you when - 1. you have run your debt recovery and the Notices have not saved to your document management, or 2. you have run your debt recovery and an error ...
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Strata Master Error Messages If you receive an error message, the cause and the resolution can be so broad that logging a case to report an error message, with the problem description being "error message" or even "error message i...
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Viewing Reminders for Other Users The article will assist any User to view to Reminders for other Users, where that User is designated as a Manager. Where is the Reminders Configuration ? Go to Manage > Reminders Configuration The Re...
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Reconciling an Investment Account This article will assist you to enter interest and fees to balance to an Investment Account Bank Statement or Notice of Balance. - When interest is earned, the bank will add it to the investment account balance h...
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Bank Download Failed This article will assist you to manage failures where the reports do not print or the download fails part way through and does not complete. If reports do not print, they cannot be reprinted. If you use Filesmart as your docu...
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Created On: 15/03/2021
in File Smart Blank pages appearing in documents that are scanned to File Smart Archive We’ve had reports of several customers scanning documents into File Smart and finding they are blank. This includes Printmail collations as well as general printing of...