New Articles

  1. How to Upgrade Rest Professional - Video New

    How to Upgrade Rest Professional Need help in upgrading to Rest Professional.  Check out our quick guide video on the steps to take when performing an upgrade.  Note: Upgrade times may vary based on the size of your database, inter...
  2. Rest Professional Version 18 General Release Notes New

    Rest Professional Version 18.0.03 General Release Notes To get the most out of Rest Professional, and ensure your business continues to operate at optimal efficiency, we recommend that you upgrade to v18.0.03 today. Find out what we've updated...
  3. Tenants Consent for the Electronic Services of Notices and Documents New

    Tenant's Consent for the Electronic Services of Notices and Documents A new option is available on the Tenant Details screen to indicate a tenant's preference on the electronic service of notices and other documents. Legislation in Victori...
  4. Preparing your Data for Migration

    Rockend has had over 35 years’ experience with data migrations. We strive to make this process as seamless as possible. As with all data migrations, a successful outcome in Property Tree will depend upon the current state of the data ...
  5. Rest Professional to Property Tree - What Migrates & What Doesnt

    Rest Professional to Property Tree - What Migrates & What Doesn't The following information outlines: what fields in Rest will migrate what fields are dependent on existing system options in REST for it to migrate ...
  6. Purging Maintenance Requests Prior to Migrating to Property Tree

    Purging Maintenance Requests Prior to Migrating to Property Tree Any maintenance requests that are not completed or rejected will migrate from your Rest Professional data base into your new Property Tree account. This includes all work orders t...
  7. Preparing for your financial migration

    Preparing for your financial migration The migration to Property Tree involves the migration of owner, tenant and agency balances. It is important that all Trust Funds, including Unclaimed funds held in internal account ledgers are reconciled p...
  8. How to Reverse Invoice Receipts from a Previous Period

    How to Reverse Invoice Receipts from a Previous Period Overview Reversing invoice receipts from a Previous Period must be done manually in Rest Professional. NOTE: When reversing invoices from a Previous Period, the reversal will not display on ...
  9. How to Reverse Rent Receipts from a Previous Period

    How to Reverse Rent Receipts from a Previous Period  Overview Reversing Rent from a previous period only, can be done through the Cancel Transactions menu in Rest Professional. Reversing receipts from a Previous Period that include rent toget...
  10. How to Reverse Rent and Invoice Receipts from a Previous Period

    How to Reverse Rent and Invoice Receipts from a Previous Period  Overview Reversing receipts from a Previous Period that include rent together with other payments must be done manually in Rest Professional. If it is simply reversing Rent only...