Articles
How to Manually Adjust a Tenant Ledger
How to Manually Adjust a Tenant Ledger This document relates to Rest Professional Databases on Inclusive dates only. How do I know if my system is on inclusive or exclusive dates? Open a tenant Master File: Files > Tenant, insert Alpha...
Agency Fee Configuration and Charges Setup and Use in REST Professional
Agency Fee Management
There are several ways to charge owner fees in REST. You can now setup default agency fees and charge any new tenancy fees by using Charge Agency Fees. Alternatively, you can also charge letting fees when rec...
Applying a Tenant Holding Deposit to Rent
Applying a Tenant Holding Deposit to Rent
Learn how to apply a tenant holding deposit to a rent receipt, and view this transaction on a tenant ledger in this 2 minute video.
...
Barcode Creditor Disbursements in REST Professional
Barcode Creditor Disbursements in REST Professional
In previous versions of REST Professional, the CRN/Reference Number of the scanned barcode template for DEFT Creditors did not match the reference number on the invoice.
In Version 12.0...
Barcode Scanning for Creditor Disbursements
Barcode Scanning for Creditor Disbursements
Barcode Scanning for Creditor Disbursements automates the processing of large batches of invoices, such as water and council rates. Using a handheld barcode scanner to scan each invoice REST Professi...
Bulk BPAY Setup and Use
Bulk BPAY Setup and Use Overview Rest Professional has the ability to pay your creditors in bulk using by BPAY with the following banks: ANZ Bank (ANZ Transactive) Commonwealth Bank (Commbiz) National Australia Bank (NAB Connect and...
Bulk Bpay Payment File Exceeding 200 Records for Commbiz & Bankwest
Bulk Bpay Payment File Exceeding 200 Records for Commbiz & Bankwest Problem Commbiz do not allow more then 200 payments per file. When trying to create a Bpay file with more than the maximum amount in REST the below message will appear: ...
Bulk Bpay Payments for Macquarie Bank – REST Professional
Bulk Bpay Payments for Macquarie Bank – REST Professional
Overview
You may now pay your creditors by Bpay instead of cheque or EFT. This is particularly useful for paying bills such as water, council rates, electricity, phone, s...
Cancelling a Creditor Cheque
Cancelling a Creditor Cheque
Learn how to cancel a creditor cheque in the current accounting period in this short 2 minute video.
...
How to Process a Refund Due to a Cancellation of a Holiday Booking (Current Period)
How to Process a Refund due to a Cancellation of a Holiday Booking (Current Period) Overview You may need to refund a Holiday Guest the total amount paid due to a cancellation of the booking. This document will cover: How to Refu...
Cancelling a Creditor Disbursement
Cancelling a Creditor Disbursement
Learn about the differences between an outstanding disbursement and a creditor disbursement, and how to cancel a creditor disbursement in this 2 minute video.
...
Cancelling Outstanding Disbursements
Cancelling Outstanding Disbursements
Learn how to cancel an outstanding disbursement. This includes a creditor disbursement as well as an owner charge in this short 2 minute video.
...
Creating a Creditor Disbursement – Create as an Outstanding Disbursement
Creating a Creditor Disbursement – Create as an Outstanding Disbursement in Rest Professional Overview There are two ways the system may be set up, the most common is to create the creditor disbursement as an outstanding disbursement. ...
Creating a Creditor Disbursement – Immediate Disbursement Created
Creating a Creditor Disbursement – Immediate Disbursement Created
Overview
There are two ways the system may be set up, in this scenario, the creditor disbursement would be created immediately. To check this go to:
Other &g...
Creditor Barcode Template Changes for fileSMART Creditor Disbursements in REST Professional
Creditor Barcode Template Changes for fileSMART Creditor Disbursements in REST Professional
Overview
In previous versions of REST Professional, the fileSMART Creditor Disbursements functionality was not able to cater for scenarios where mu...
Creditor Payment Methods – Auto Deposit (EFT)
Creditor Payment Methods – Auto Deposit (EFT)
Overview
When setting up a new creditor, you can choose three different methods of Auto Deposit (EFT). Depending on your creditor requirements.
Auto deposit (EFT)
Auto deposi...
Creditor Payments Process in Rest Professional
Creditor Payments Process in Rest Professional Overview In Rest Professional there is a three part process to paying out a creditor. This is assuming you have your system options (Other > Utilities > System Options > Other) select...
Property Regular Payments Report
Property Regular Payments Report From version 20.0.05, the Property Regular Payments Report allows you to report on information saved in the Reg. Payments Tab of the Property Master File. This report includes Creditor details, reference numbers for...
Dishonoured Rent (Cheque) in REST Professional
Dishonoured Rent (Cheque) in REST Professional
Problem
The tenant has paid their rent by cheque. After receipting in REST and banking the monies, the bank advise that the funds have been dishonoured and/or it appears as a debit on you...
Dishonoured Rent (Direct Debits) in REST Professional
Dishonoured Rent (Direct Debits) in REST Professional
Overview
If a tenant’s bank account has insufficient funds to cover one or more direct debits, you will be notified by the bank that the payment has been dishonoured. To ...
Editing an Outstanding Disbursement
Editing an Outstanding Disbursement
Learn how to edit an outstanding disbursement already created in REST Professional in this short 1 minute video.
...
How to Reverse Rent and Invoice Receipts from a Previous Period
How to Reverse Rent and Invoice Receipts from a Previous Period Overview Reversing receipts from a Previous Period that include rent together with other payments must be done manually in Rest Professional. If it is simply reversing Rent only...
How to Reverse Rent Receipts from a Previous Period
How to Reverse Rent Receipts from a Previous Period Overview Reversing Rent from a previous period only, can be done through the Cancel Transactions menu in Rest Professional. Reversing receipts from a Previous Period that include rent toget...
Entering a Creditor Disbursement
Entering a Creditor Disbursement
Learn how to enter a creditor disbursement into REST Professional in this short 2 minute video.
...
Entering and Processing Recurring Disbursements
Entering and Processing Recurring Disbursements
Learn how to create and process a recurring creditor disbursement in this 3 minute video.
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How to Reverse Invoice Receipts from a Previous Period
How to Reverse Invoice Receipts from a Previous Period Overview Reversing invoice receipts from a Previous Period must be done manually in Rest Professional. NOTE: When reversing invoices from a Previous Period, the reversal will not display on ...
Entering and Processing Recurring Tenant Invoices
Entering and Processing Recurring Tenant Invoices
Learn how to create and process a recurring tenant invoice in this short 3 minute video.
...
Functions of the Cheque Printing Step in REST Professional
Functions of the Cheque Printing Step in REST Professional
The cheque printing step is a multi-functioned step in REST. When you process this step REST will:
Print cheques for any owners with this payment method
Charge Postage and ...
Getting Started with Tenant Invoice Credit
Getting Started with Tenant Invoice Credit
Gain an understanding of the tenant invoice credit feature, and learn how to set up and configure Tenant Invoice Credit in this short 2 minute video.
...
Holding Deposits in REST Professional
Holding Deposits in REST Professional Holding Deposits can be receipted into REST against a prospective tenant who has paid a deposit or holding fee on a property. The funds receipted as holding deposit are held into an internal owner account c...
How to Allocate Overpaid Rent or Tenant Invoice Credit to New Property
How to Allocate Overpaid Rent or Tenant Invoice Credit to New Property Overview You may have a vacating tenant who has paid past their vacating date or has funds held in Tenant Invoice Credit, however the tenant is moving from one property that yo...
How to Allocate Tenant Invoice Credit
How to Allocate Tenant Invoice Credit Learn how to apply funds receipted in tenant invoice credit to rent, outstanding invoices or refund to a tenant in this 3 minute video. Note: These instructions do not include enhancements made to this f...
How to Apply a Holiday Deposit to Rent and Sundries
How to Apply a Holiday Deposit to Rent and Sundries
Overview
If you have receipted a deposit for a holiday booking the funds will sit in an internal account called AAHOLDEP. These funds are not credited to the owners account until th...
How to Create a Creditor Disbursement from Property Maintenance
How to Create a Creditor Disbursement from Property Maintenance
Overview
In REST you can create a creditor disbursement directly from the property maintenance job and add the details to the action conversation diary against the property.
...
How to Create a Sales Disbursement in REST Professional
How to Create a Sales Disbursement in REST Professional
The sales module allows you to create Sales Disbursements in REST to pay out from the trust account to Creditors, Agents, Solicitors, Buyers and Vendors.
This document will as...
How to Create a Water Rebate in REST Professional
How to Create a Water Rebate in REST Professional
Overview
Some government authorities offer a rebate to owners of residential property that are recorded as being connected to mains supplied water.
The rebate is generally based on the...
How to Create and Delete a Tenant Invoice
How to Create and Delete a Tenant Invoice Overview A tenant may be responsible to pay for other charges other than rent, such as water usage & outgoings. In Rest you can create an invoice against the tenant for such charges. This document wi...
How to Disburse Sales Funds to a Rental Property in REST Professional
How to Disburse Sales Funds to a Rental Property Overview You may have a combined sales and rental trust where the funds from a sale card need to be paid to a rental property on behalf of the Vendor. This document will cover: How ...
How to Disburse Unknown Funds from an Internal Account
How to Disburse Unknown Funds from an Internal Account Overview Monies can be held in an internal account such as AAUNKNOWN or AAUNALLOCATED . They may have been received at the bank with no tenant details and at the time o...
How to do a Sales Journal in REST Professional
How to do a Sales Journal in REST Professional
Overview
In REST Professional, a sales journal can be completed when funds have been receipted to the wrong category; a sale has fallen through and funds need to be transferred to the new sale...
How to Edit an Outstanding Disbursement in REST Professional
How to Edit an Outstanding Disbursement in REST Professional
Overview
This document will assist you to edit an outstanding disbursement in REST Professional, from editing the details of the disbursement, changing the due date, amount, desc...
How to Manually Reverse a Cheque in REST Professional
How to Manually Reverse a Cheque in REST Professional
Overview
You may be required to cancel a cheque in rest, however the cheque cannot be cancelled due to the following reasons:
You have duplicate cheque numbers (you have used t...
How to Manually Reverse an EFT Payment from a Bulk ABA file
How to Manually Reverse an EFT Payment from a Bulk ABA file
Overview
You may have processed a bulk creditor/owner payment and discover that an account number was wrong, and now you have a discrepancy between the amount that has been proces...
How to Payout and Reverse Split Owner Payments in Rest Professional
How to Payout and Reverse Split Owner Payments in Rest Professional These instructions are for Non-Clearing Statement data bases only Split owners can be set up in Rest where two or more parties own the one property and want the funds paid separ...
How to Pay a Disbursement already created in REST Professional
How to Pay a Disbursement already created in REST Professional
Overview
There may be some instances where a creditor needs to be paid separately to other creditors; however the disbursement has already been entered in REST.
This docum...
How to Pay Strata Levies from Owner Rental Funds in REST Professional
How to Pay Strata Levies from Owner Rental Funds
Overview
You may have a property where you act as the Strata Manager as well as the Managing Agent for and you are required to pay the strata levies due directly from the rental funds.&nbs...
How to Process a Bond Direct Debited from your Trust Account
How to Process a Bond Direct Debited from your Trust Account
Overview
Some Bond Authorities are now directly debiting your trust account once the bond lodgment form has been received by them.
You will need to reflect this i...
How to Process a Bond Disbursement
How to Process a Bond Disbursement Overview When bond monies are collected from the tenant (or government agency) they are receipted to the tenants bond. This is done through Transactions > Rent Receipts and clicking on the Payments tab. The bo...
How to Process a Holiday Booking Sundry Disbursement in REST Professional
How to Process a Holiday Booking Sundry Disbursement in REST Professional
Overview
When a holiday booking has vacated the property, you may be required to refund a bond or disburse the sundries paid by the booking. Below are instructions o...
How to process a Rent Free Period in REST Professional
How to process a Rent Free Period in REST Professional Overview The owner may offer a tenant a rent free period as an incentive for leasing a premises, commonly found in commercial leasing. This document will cover the two methods of reflec...
How to Process Centrelink Payments in REST Professional
How to Process Centrelink Payments in REST Professional Overview There will be instances when the Australian Government body Centrelink will directly deposit monies into your Trust Account on behalf of one of your tenants. As part of this service...
How to Receipt a Sales Deposit in REST Professional
How to Receipt a Sales Deposit in REST Professional
You can enter a Sales Deposit in REST Professional by using either a manual receipt number or a REST Professional computer generated receipt number.
If you use manual receipt numbers,...
How to Receipt and Allocate Tenant Invoice Credit
How to Receipt and Allocate Tenant Invoice Credit Overview The Tenant Invoice Credit feature introduced a tenant ledger to manage advance tenant payments. This ledger controls the funds kept in credit that are needed to be held for allocation lat...
How to Receipt and Refund Vacated Tenants Rent REST Professional
How to Receipt and Refund Vacated Tenants Rent REST Professional
Overview
You may have a tenant that is vacating or has vacated and rent has been paid up in full to the vacate date. The tenant may have inadvertently paid a f...
How to Receipt in REST Professional
How to Receipt in REST Professional
When receipting in REST, there are a number of different items that can be receipted through the rent receipt screen. These might include items such as rent, invoices and bond payments.
Fees to ...
How to Receipt Insurance Claim Monies in REST Professional
How to Receipt Insurance Claim Monies in Rest Professional Overview When an owner has lodged an insurance claim to recover lost rent or damage caused to the property, the funds will need to be receipted in Rest Professional according to what the i...
How to Receipt a Bond Claim in Rest Professional
How to Receipt a Bond Claim in Rest Professional Overview Once a tenant has vacated the premises and the bond monies have been released from the Bond Board, you may be required to receipt these bond monies back into Rest Professional from the Bond...
How to Receipt Owner Funds in REST Professional
How to Receipt Owner Funds in REST Professional Overview Owner funds may be received into your trust account from a Landlord to assist with the payment of a disbursement where there would be insufficient funds from the rental funds alone. Steps ...
How to Receipt Unknown Funds in REST Professional
How to Receipt Unknown Funds in REST Professional
Overview
When monies have been paid into your trust account and cannot be immediately identified or allocated, the funds can be temporarily receipted into an internal a...
How to Rectify a Creditor Payment Paid from Incorrect Property
How to Rectify a Creditor Payment Paid from Incorrect Property
Overview
You may have an instance where you have paid a creditor by EFT, Bpay or Cheque however it has been paid from the incorrect property.
In most instances, the credit...
How to Rectify Incorrectly Charged Postage and Sundries in REST Professional
How to Rectify Incorrectly Charged Postage and Sundries Overview Due to the Owner Cheques/Fees/Split Payments step being done incorrectly at end of month you may find that the postage and sundries fees have been charged incorrectly and needs t...
How to Reflect a Sales Bank Cheque in REST Professional
How to Reflect a Sales Bank Cheque in REST Professional
Overview
Bank cheques may need to be provided upon settlement of a sales property or to be used as a deposit for another purchase. Bank cheques are cheques that are issued by th...
How to Refund a Holiday Deposit in REST Professional
How to Refund a Holiday Deposit in REST Professional
Overview
You may need to refund a holiday holding deposit to a guest if they no longer proceed with their booking.
You may also need to disburse the holiday deposit and re-app...
How to Refund a Sales Deposit in REST Professional
How to Refund a Sales Deposit in REST Professional
Overview
In the event that a sale does not proceed, there may be a requirement to refund the sales deposit paid to the Purchaser.
This document will cover:
How to Ascer...
How to Refund Overpaid GST to Commercial Tenant in REST Professional
How to Refund Overpaid GST to Commercial Tenant Overview You may have a tenant that has paid GST on rent/out-goings when the owner was not registered for GST, and as a result the overpaid GST will need to be credited back to the tenant. This d...
How to Refund Overpaid Outgoings to Commercial Tenant in REST Professional
How to Refund Overpaid Outgoing's to Commercial Tenant
Overview
You may have an instance where you have budgeted for outgoing's over a particular period and the amount of actual outgoing's was less, causing an overpayment of th...
How to Reimburse a Tenant for Repairs or an Expense
How to Reimburse a Tenant for Repairs or an Expense Overview T his proced ure can be used if you have a tenant who has carried out repairs or has incurred an expense relating to the property and the owner is required to reimburse the ten...
How to Reimburse your Agency for Expenses in REST Professional
How to Reimburse your Agency for Expenses in REST Professional
Overview
You may be required to charge the owner for an expense that is payable to the agent. There are a number of ways this can be completed in REST; a journal can be created...
How to Reverse a Bond Disbursement in REST Professional
How to Reverse a Bond Disbursement in REST Professional Overview You may be required to reverse a bond disbursement cheque. The bond cheque may have been sent back to you by the bond board or the cheque may be missing and requires cancelling...
How to Reverse a BPAY Payment in REST Professional
How to Reverse BPAY Payments in REST Overview You may be required to reverse a BPAY payment due to an incorrect reference number or Biller Code or maybe an incorrect amount or creditor has been paid. This process outlines the steps ...
How to Reverse a Centrelink Receipt in REST Professional
How to Reverse a Centrelink Receipt in REST Professional Overview You may be required to reverse a rent receipt that includes a Centrelink disbursement fee of 0.99c. Reversing a Centrelink payment receipt includes reversing the full rental amount...
How to Reverse a Creditor Disbursement in Rest Professional
How to Reverse a Creditor Disbursement in Rest Professional Overview Rest has the option to cancel a Creditors Disbursement prior to the funds being paid out. This will remove move the funds out of the creditor ledger to be paid and back into the ...
How to Reverse a Direct Debit File in REST Professional
How to Reverse a Direct Debit File in REST Professional
Overview
You may be required to reverse a direct debit file in REST. It is important to note that this file is unable to be reversed automatically through REST.
The reversal...
How to Reverse a Rent Receipt in REST Professional
How to Reverse a Rent Receipt in REST Professional
Overview
There will be instances when you need to reverse a rent receipt either in the current period or the previous period. This may be due to dishonoured payments, or rent being r...
How to Reverse a Sales Disbursement in REST Professional
How to Reverse a Sales Disbursement in REST Professional
You may need to cancel a sales disbursement created in REST for various reasons.
This document will assist you to:-
Reverse a Sales Disbursement by EFT (Current Period)
...
How to Reverse a Sales Receipt in Rest Professional
How to Reverse a Sales Receipt in Rest Professional You may be required to reverse a sales receipt created in Rest for various reasons. This document will assist you to: Reverse a Sales Receipt (Current Period) Reverse a Sales Receipt (Pre...
How to Reverse a Sundry Receipt in REST Professional
How to Reverse a Sundry Receipt in REST Professional
Overview
A Sundry Receipt is for the purpose of receipting monies you receive that are not tenant rent, bond, invoices etc.
You may be required to reverse a sundry receipt due to so...
How to Reverse an ABA File in REST Professional
How to Reverse an ABA File in REST Professional
Overview
You have processed your owner payments at End of Month, and you have reviewed the ABA File to discover you have paid an owner that wanted their funds on hold for the mo...
How to Reverse an Outstanding Disbursement in REST Professional
How to Reverse an Outstanding Disbursement in REST Professional
Overview
There may be a need to reverse an outstanding disbursement in REST due to an error, duplication or a journal that has been posted as an outstanding disbursement inc...
How to Reverse Cheques in Rest Professional
How to Reverse Cheques in Rest Professional Overview When a payment is made in Rest Professional with a payment method of cheque, there may be circumstances where the cheque is not presented at the bank, is lost or the payee requests that the c...
How to Reverse Tenant Invoice Credit Receipts
How to Reverse Tenant Invoice Credit Receipts Overview Tenant Invoice Credit transactions can be cancelled in a similar way to other Rest Professional transactions. There are several different reversals to consider depending on whether the recei...
How to Reverse a Tenant Refund in REST Professional
How to Reverse a Tenant Refund in REST Professional
Overview
A tenant refund can be reversed in REST, however you need to be mindful that the cancellation of the refund/disbursement will not reinstate the tenant card with the amounts nec...
How to Setup and Use Recurring Transactions in REST Professional
How to Setup and Use Recurring Transactions in REST Professional
Overview
Recurring transactions are disbursements and tenant invoices that are incurred on a regular basis for the same amount.
At end of month and mid month...
How to Setup Linked Disbursements in REST Professional
How to Setup Linked Disbursements in REST Professional - Advanced Commercial Overview This option is available in REST Professional if you have the Advanced Commercial Module. It links a commercial tenant tax invoice with a creditor ...
How to Setup Split Invoicing in REST Professional
How to Setup Split Invoicing in REST Professional Overview Split Invoicing creates and prints the tenant invoices for services such as water rates, council rates, air conditioning etc. based on the percentage use of the tenants in a building. ...
How to Sundry Receipt in REST Professional
How to Sundry Receipt in REST Professional
Overview
You can receipt any monies you received that are NOT tenant rent, bond, residential tenancy agreement fees, reservation fees or tenant invoices in to REST as a sundry receipt. Sundry rece...
How to Transfer a Holiday Booking from One Property to Another
How to Transfer a Holiday Booking from One Property to Another
Overview
You may have a guest that is transferring from one property to another. This document will assist you to transfer the existing booking to another property prior ...
iPayRent – Disabling “Allow Inexact Amount” for Tenant Download
iPayRent – Disabling “Allow Inexact Amount” for Tenant Download
Overview
When processing tenant download in REST it will receipt all funds to rent regardless of whether the funds should be allocated to a tenant invoi...
How to Create & Reverse Journal Entries in REST Professional
How to Create and Reverse Journal Entries in Rest Professional Overview In Rest Professional, a journal entry allows a user to move funds between entities (such as owners, properties or internal accounts) without disbursing funds out of REST Profe...
Letting Fees in REST Professional
Letting Fees in Rest Professional Overview There are a several ways to charge the owner for the Letting Fee in Rest. You can charge letting fees when receipting move in costs on the Tenant Receipts > Other Payments tab of the receipt or you ca...
Processing a Bond Disbursement
Processing a Bond Disbursement Learn how to process a disbursement from REST Professional to your bond authority using the Bond Disbursement Wizard in this short video. Note: These instructions do not include enhancements made to this featur...
Processing a New Tenancy Receipt
Processing a New Tenancy Receipt
Learn how to process a rent and bond receipt for a new tenancy in this short video. When processing this initial receipt, you also have the option to charge a letting fee and tenancy agreement fee to the owner....
Processing a One-Off Creditor Payment
Processing a One-Off Creditor Payment
Learn how to process an immediate disbursement to a creditor in this short 2 minute video.
...
Processing a One-Off Owner Payment by Automatic EFT (Non-Clearing Database)
Processing a One-Off Owner Payment by Automatic EFT (Non-Clearing Database)
Learn how to process an immediate owner payment by automatic deposit (EFT) in this short 2 minute video.
...
Processing a Sales Advertising Receipt
Processing a Sales Advertising Receipt
Learn how to process a sales advertising receipt in REST Professional in this short 2 minute video
...
Processing a Sales Deposit Receipt
Processing a Sales Deposit Receipt
Learn how to process a sales deposit receipt in REST Professional in this short video.
...
Processing a Sales Disbursement – Balance of Deposit to Vendor
Processing a Sales Disbursement – Balance of Deposit to Vendor
Learn how to disburse the balance of a sales deposit to a vendor in this short 2 minute video.
...
Processing a Sales Disbursement – Balance of Deposit to Vendor Solicitor
Processing a Sales Disbursement – Balance of Deposit to Vendor Solicitor
Learn how to disburse the balance of a sales deposit to a vendors’ solicitor in this short 2 minute video.
...
Processing a Sales Disbursement from Sales Advertising
Processing a Sales Disbursement from Sales Advertising
Learn how to process a sales disbursement from the sales advertising sub-account in this short 3 minute video.
...
Processing a Sales Disbursement from Sales Commission
Processing a Sales Disbursement from Sales Commission
Learn how to process a sales disbursement from the sales commission sub-account.
...
Processing Creditor Remittance and Payment
Processing Creditor Remittance and Payment
Learn how to process creditor remittance and payment with outstanding disbursements in this short 3 minute video.
...
Processing Outstanding Disbursements
Processing Outstanding Disbursements
Learn how to process outstanding disbursements created in REST Professional.
...
Processing Payments to a Creditor by BPAY
Processing Payments to a Creditor by BPAY
Learn how to process creditor remittance and payment to a single creditor via BPAY in this short 3 minute video.
...
Processing Payments to a Creditor by Cheque
Processing Payments to a Creditor by Cheque
Learn how to process creditor remittance and payment to a single creditor via Cheque.
...
Processing Payments to a Creditor by EFT
Processing Payments to a Creditor by EFT
Learn how to process creditor remittance and payment to a single creditor via EFT.
...
Processing Tenant Download
Processing Tenant Download
Learn how to process rent receipts in bulk by using tenant download in REST Professional.
...
Receipting a Tenant Holding Deposit
Receipting a Tenant Holding Deposit
Learn how to create a holding deposit receipt for a new residential tenancy in this short 2 minute video.
...
Receipting and Applying Tenant Invoice Credit
Receipting and Applying Tenant Invoice Credit Learn how to receipt tenant funds to tenant invoice credit, and learn how to apply tenant invoice credit funds when creating a tenant invoice. Note: These instructions do not include enhancements m...
Reimbursing a Tenant for Repairs – Applying to Rent
Reimbursing a Tenant for Repairs – Applying to Rent
Learn how to reimburse a tenant for repairs by processing a quick disbursement and applying these funds to rent in this short 2 minute video.
...
Reprinting a Receipt
Reprinting a Receipt Learn where to find a receipt number and how to reprint a receipt in this short 1 minute video. Note: These instructions are for versions prior to Rest Professional Version 20. ...
REST Professional Holiday Bookings Sundries / Sundry Payments Setup
REST Professional Holiday Bookings Sundries / Sundry Payments Setup
Overview
Sundries or Sundry Payments are payments made by a Holiday Guest on top of the holiday rent.
Sundry Payments include standard charges for items such as Bond,...
Returned or Rejected Creditor Payments in REST Professional
Returned or Rejected Creditor Payments in REST Professional
Overview
On your bank statement a creditor payment has been credited back into the Trust Account. The Creditor payment has bounced back due to a wrong BSB and/o...
Returned or Rejected Owner Payments in REST Professional
Returned or Rejected Owner Payments in Rest Professional Overview On your bank statement an owner payment has been credited back into the Trust Account. The owner payment has bounced back due to a wrong BSB and/or Account Number or the Accou...
Reverse a Bond Receipt from Previous Period
Reverse a Bond Receipt from Previous Period You may be required to reverse a bond receipt from a previous period for various reasons (i.e. was receipted as bond but should have been paid to rent). You can only reverse a receipt from a previous peri...
Reversing a Rent Receipt
Reversing a Rent Receipt
Learn how to reverse a rent receipt entered in the current accounting period in this short video.
...
Reversing a Sales Receipt
Reversing a Sales Receipt
Learn how to reverse a sales receipt in the current accounting period by watching this short 1 minute video.
...
Reversing an ABA File
Reversing an ABA File
Learn how to reverse an ABA file in this short 2 minute video.
...
Reversing Overcharged Management Fees in Rest Professional
Reversing Overcharged Management Fees in Rest Professional Problem An owner has been overcharged management fees and needs to reimburse this to the owner. Solution Determine the incorrect management fee charged against an owner. The most commo...
Sales Advertising Funds Management
Sales Advertising Funds Management
Version 10.0 introduced enhanced Sales Advertising Funds Management to REST Professional.
Sales Advertising Funds Management now provides the ability to process advertising transactions without overd...
How to Setup Tenant Invoice Credit Feature
How to Setup Tenant Invoice Credit Feature The Tenant Invoice Credit feature introduces a tenant ledger to manage advance tenant payments. This ledger controls the funds kept in credit, and ensures that they are not incorrectly paid out to owners ...
Tenant Invoicing with Creditor Disbursements
Tenant Invoicing with Creditor Disbursements
REST Professional Version 11 and above provides one point of entry for entering disbursements and creating a tenant invoice to reimburse a charge.
Tenant Invoicing with Creditor Disbursemen...
Tenant Refund – Apply Part to Invoices and Balance to Tenant
Tenant Refund – Apply Part to Invoices and Balance to Tenant Overview Tenant is vacating and requires a refund; however, there are still outstanding invoices that need to be paid before the refund is given. This document will cover the tw...
Tenant Refund – Full Amount
Tenant Refund – Full Amount
Overview
Refunds rent to vacated tenants who have paid past the vacate date.
Automatically refunds the management fee to the owner.
Updates the Tenant Ledger with details of the refund.
...
Tenant Refund – Pay to Multiple Tenants
Tenant Refund – Pay to Multiple Tenants Overview You may have multiple tenants who occupy the one property. Upon vacating, the tenant refund may be required to be disbursed to two or more tenants. There are two ways to perform the re...
Tenant Refund – Non vacating tenant
Tenant Refund – Non Vacating Tenant
Overview
A tenant may have inadvertently paid more rent than intended. Monies have been receipted to rent and the tenant now requires the overpaid rent to be refunded.
This document will co...
Tenant Refund – Apply all Overpaid Rent to Invoices
Tenant Refund – Apply all Overpaid Rent to Invoices
Overview
You may have a vacating tenant who has paid past their vacating date, however the tenant has outstanding invoices that total the rent refund due (or more). This ...
Transferring Sale Deposit to Investment Account
Transferring Sale Deposit to Investment Account Overview This document covers receipting and transferring of Sales Deposits: How to transfer a Sales Deposit to and from the investment account How to receipt interest on the Sales Deposit H...
Uncleared Banking Sheet in REST Professional
Uncleared Banking Sheet in REST Professional
Overview
You may have done the banking and printed the banking sheet and taken to the bank, however the banking was not cleared.
This will result in the next banking sheet accumulating the ...
How to Process a Refund of a Holiday Booking - Deposit & Sundries Paid (Previous Period)
How to Process a Refund due to a Cancellation of a Holiday Booking - Deposit & Sundries Paid (Previous Period) Overview You may need to refund a Holiday Guest the total amount paid due to a cancellation of the booking. This document w...
How to Process a Refund of a Holiday Booking - Rent Only (Previous Period)
How to Process a Refund due to a Cancellation of a Holiday Booking - Rent Only (Previous Period) Overview You may need to refund a Holiday Guest the total amount paid due to a cancellation of the booking. This document will cover re...
How to Process a Refund of a Holiday Booking - Rent & Sundries Paid (Previous Period)
How to Process a Refund due to a Cancellation of a Holiday Booking - Rent & Sundries Paid (Previous Period) Overview You may need to refund a Holiday Guest the total amount paid due to a cancellation of the booking. This documen...