Installation Guides

View technical requirements and installation articles on REST Professional and turning on new features.

Articles

How to Install REST Professional onto a New Computer
How to Install REST Professional onto a New Computer Overview There will be a setup file within your rest/upgrade folder that can be accessed to install REST onto a new computer. You do not need the CD to install REST Steps The setup file is...
Could Not Read Configuration when Opening REST Professional
Could Not Read Configuration when Opening REST Professional Overview Usually this error occurs when the workstation does not have access to the REST Professional data on the server or there is an issue accessing the licence file. ...
How to Connect and Disconnect REST Professional Databases
How to Connect and Disconnect REST Professional Databases Overview You may have several trust accounts i.e. a rental trust account and a sales trust account and therefore have more then one REST Professional database that you require ac...
How to Relocate a REST Professional Database
How to Relocate a REST Professional Database Overview The following instructions will help you relocate your REST Database to a new server, repeat these steps for all databases (i.e Rentals and Sales) NOTE : We recommend that the...
How to install REST Messenger - YesBookIt and MyDesktop
How to Install REST Messenger - YesBookIt and MyDesktop This guide is designed to be carried out by a customer’s IT Provider Overview REST Messenger is used to facilitate the connection between a REST Database and 3rd party providers ...
How to Setup Printers in REST Professional
How to Setup Printers in REST Professional Overview You can setup your printers for specific REST Professional functions like reports, receipts, banking and cheques. These printers must first be set up in Windows. Every time you chang...
How to Uninstall and Reinstall the REST Professional Program
How to Uninstall and Reinstall the REST Professional Program Overview The REST program may need to be uninstalled and reinstalled on a computer due to run time errors or other issues. If performing these steps on a fileSMART server, plea...
REST Communicator Installation Guide
REST Communicator Installation Guide Version 9 introduces REST Communicator to REST Professional. The Rockend Communicator Service provides secure access to REST Professional data over the internet, allowing registered services such as the...
Automatic User Logout in REST Professional
Automatic User Logout in REST Professional  REST Professional Version 15.5 and above offers an enhancement to the existing locking functionality in REST Professional. Users with sufficient permissions will have the ability to set a lock in the...
You are licenced for Concurrent Users Message
You are licenced for xxxx Concurrent Users Message Problem The following message may be encountered when accessing the REST Program. You will receive this message if you have exceeded your user licence limit. This mes...
Choosing to host a REST Database on a NAS Storage Device
Choosing to host a REST Database on a Network Storage Device (NAS) Overview It is important for all customers that Rockend products are installed and optimised for performance as well as reliability. This is best achieved by...
Rest Professional System Requirements
Rest Professional System Requirements                    Click here for a copy of our latest Rest Professional System Requirements ...
How to Restore a Rest Professional Database from backups
How to Restore a Rest Professional Database from Backup files Overview In the event that your Rest Professional server is not available, the following instructions will help you restore your Rest Database from backup files. Examples: Your sever h...