New Articles

  1. Stop or Start Printing of Management Fee Invoices in Strata Master

    Stop or Start Printing of Management Fee Invoices in Strata Master The article will enable you to stop printing of Management Fees should you be printing a large number of individual pages.  It would be expected that you will already be saving...
  2. Accessing the Agency Creditor Card in Strata Master

    Accessing the Agency Creditor Card in Strata Master Creditor Cards are accessible through Manage > Creditors, except for the AGENCY creditor card. The Agency Creditor Card may not be accessible to some users, depending on access rights. The A...
  3. Existing Strata Plan Lot is Subdivided to 2 or more Lots in Strata Master

    Existing Strata Plan Lot is Subdivided to 2 or more Lots in Strata Master This article will provide guidance when a Lot has been subdivided, on the steps required to  record changes on the existing Lot and add new Lots. Your circumstance is ...
  4. Rounding of Levy Figures in Calculate Levies in Strata Master

    Rounding of Levy Figures in Calculate Levies in Strata Master When entering the Levy amount to be raised, the raised amount may increase to cater for rounding on each Lot to a round cent figure. The number of Lots along with the lot entitlements wi...
  5. SMS Not Working When Sending Levies or Debt Recovery Reminders from Strata Master

    SMS Not Working When Sending Levies or Debt Recovery Reminders from Strata Master This article will assist where users are able to send manual individual SMS but unable to send SMS by Bulk through Levies Issuance or Debt Recovery. For general setu...
  6. Add An Existing Expense to a Group in Strata Master

    Add An Existing Expense to a Group in Strata Master This article will assist you when you are instructed to - add, or include, or link, an invoice expense to a Group, where it is currently not linked to a group.  change the group linked or ...
  7. BPay in Strata Master Rejected by the Bank After Upload

    BPay in Strata Master Rejected by the Bank After Upload The article will assist when a Bulk BPay has been successfully uploaded, but one or more payments on that file are rejected by the Bank the next day.  There are some banks that accept th...
  8. Enter a Credit Note From a Supplier/Creditor in Strata Master

    Enter a Credit Note From a Supplier/Creditor in Strata Master When a supplier/creditor is overpaid, they will usually reduce the next invoice that is sent through. From time to time, you may instead receive a credit note from a supplier that has b...
  9. Locating an Un-Managed Plan or Part Entered Plan in Strata Master

    Locating an Un-Managed Plan or Part Entered Plan in Strata Master This article will assist when - you have commenced creating a new plan, but have not yet entered the management commenced date. you have a plan returning management to your agency...
  10. Entering Lot Details Into the "Levies" Tab In Opening Balance Entry Screen In Strata Master

    Entering Lot Details Into the "Levies" Tab In Opening Balance Entry Screen In Strata Master This article is a reminder to assist you when entering Lot Details into Opening Balances, assuming you have attended a Training Session or have so...