Getting Started

Articles

 Completing a Backup
Completing a Backup Learn about the different types of backups, as well as how to complete a daily backup in REST Professional in this short 3 minute video. ...
 Creating a New User in REST Professional
Creating a New User in REST Professional Learn how to create a new user login, and configuring new user login settings in this 3 minute video. ...
Enhanced Backup Wizard
Enhanced Backup Wizard In REST Professional version 11 the Backup Wizards was updated to allow you to easily complete your daily and monthly backups. The Restore wizard has also been updated. The backup wizard can be accessed from: ...
Gmail Setup in Outlook for use with REST Professional
Gmail Setup in Outlook for use with REST Professional Overview This document will assist your IT support to setup Gmail in Outlook for use with REST Professional.            NOTE: The...
How the REST Professional Calculator Works
How the REST Professional Calculator Works Overview REST Professional has a built in calculator that will assist you in converting the tenants rent amount into a Daily, Weekly, Monthly and Yearly amount. It will assist you to calculate the...
How to Add Chart of Account Codes in REST Professional
How to Add Chart of Account Codes in REST Professional Account codes are used in REST Professional to total all transactions by account code so that at the end of the financial year, Income and Expense Summaries can be produced. Th...
How to Backup in REST Professional
How to Backup in REST Professional Backing up in REST Professional is very important & cannot be stressed enough. If your computer/server were to fail or your office destroyed by fire or flood, Rockend support staff can get the program...
How to Disable User Account Control (UAC) Settings
How to Disable User Account Control (UAC) Settings Overview Run time errors can be encountered in REST if the User Account Control settings are on in the Windows settings on your computer. The run time errors that are generally encoun...
How to Install and Apply a REST User Licence File
How to Install and Apply a Rest User Licence File  Overview You need to update your Rest Professional licence which has now been received by email. You will need to ensure that you have access to Rest at the computer where the new licence ha...
How to Setup and Process Tenant Download Files in REST Professional
How to Setup and Process Tenant Download Files in Rest Professional Overview Tenants may make payments directly into your trust account electronically or at a bank, post office or other agency. These transactions, together with details of cheques...
How to Setup and Use REST Mobile
How to Setup and Use REST Mobile REST Mobile is a free mobile application for devices such as the iPhone, Android phone, iPad and Android tablet. REST mobile allows you to access your REST Owner, Tenant, Creditor and Sale contacts from your mob...
How to Setup Users in Rest Professional
How to Setup Users in Rest Professional Overview In Rest Professional you have the ability to add, search, modify or make a user inactive, define level of security, change passwords, modify portfolio options and setup outlook synchronisation etc. ...
 Introduction to Holiday Bookings
Introduction to Holiday Bookings Introduce yourself to holiday bookings in REST Professional. Learn the basic features of holiday bookings in this 3 minute video. ...
PriceFinder Widget
PriceFinder Widget What is PriceFinder PriceFinder is an online property search application offering a range of tools to assist in generating timely information for all residential, commercial and rural properties.   Rocke...
Sensitive Change Alert Setup and Use in REST Professional
Sensitive Change Alert Setup and Use in REST Professional  Overview In REST you can set up sensitive change alerts so that an email notification is sent to designated users. When you select this option, every time an operator carries out the...
Setting up On The Move integration
Setting up On The Move Integration How to set up In order to utilise On the Move add-on within Rest Professional it needs to be configured based on the account details issued by On The Move. Go to Other > Utilities> Company Details Go to ...
Setting Regional and Language Options to be Compatible with REST Professional
Setting Regional and Language Options to be Compatible with REST Professional Problem When loading REST professional onto a new computer, an error message can occur which relates to the regional and language options on that particular worksta...
Setting up Branches in REST Professional
Setting up Branches in REST Professional Overview The Branches function allows offices at different locations to log in to the same REST database with different  receipt number sequences and separate daily banking sheets. Yo...
Setting up Direct Connect Integration
Setting up Direct Connect Integration How to set up In order to utilise the Direct Connect add-on within REST Professional it needs to be configured based on the account details issued by Direct Connect. Go to Company Details, Click Other > U...
Understanding the Menu and Toolbar Options in REST Professional
Understanding the Menu and Toolbar Options in REST Professional Overview The toolbar consists of a set of icons for the most commonly used functions and is shown with the window screen set to 1280 x 720 resolution. All the icons hav...
 Using Smart Search
Using Smart Search Learn how to use smart search in REST Professional in this short 2 minute video. ...
 Where to Find Your Client ID
Where to Find Your Client ID Find out how your Client ID helps you, and where you can find your Client ID in this short 1 minute video. ...